Cancellation & Refund

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 Cancellation Policy :

If  the guest decides to cancel the tour for any reason whatsoever then  she/he shall give a written application to the company within a  specified time limit along with the original receipt issued by the  Company. Such cancellation will attract the cancellation charges stated  hereunder. Cancellation charges will be calculated on Net Tour cost and  will be exclusive of GST and the cancellation charges shall depend on  date of departure & the date of cancellation. Cancellation charges  for any mode of transport ticket are applicable as per the rules of the  concerned authority. Air ticket issued on special fare are  non-refundable and the guest shall bear cancellation charges. Any refund  payable to the guest will be paid after the company receives refund  from the respective authorities. The company deducts processing charges  from the refund which is to be paid to the guest. 

Registration Charges Rs. 1000.00 are Non refundable. 

No of days prior to departure 55% cancellation charges per person 

Domestic International (Out of India)

More than 60 days 55% or Rs. 5000/- per person 

whichever is more & Registration amount

Days : 60 to 46 days 55%  

Days: 45 to 31 days 75% 

Days: 30 to 15 days 80% 

Days: 14 to 4 days 90% 

Days: 3 to 1 day 100%

on the day/on tour 100% 

Note:

Charges  are levied on the Net tour price and will be exclusive of GST and not  on the discounted price. For an Indian tour, cancellation does not  include air ticket cancellation and they will be levied separately. For  tailor-made holiday, cancellation charges will defer accordingly as per  services booked. All cancellation charges may change case to case.

When  the Company cancels a tour in case if any tour is cancelled from the  Company's end, then the amount paid by the guest will be refunded within  15 working days of cancellation of the tour by cheque and in Indian  Currency only, also no compensation is applicable. In case of any pre  booked services like cruises, complete price of the cost paid will be  forfeited in case of any cancellations, irrespective of time of  cancellation. For International tours, if the Guest Visa of such  cancelled tour have been processed, then Visa charges will be deducted  from the total amount to be refunded. Company owes no responsibility for  any additional cost or expenses relating to the issuance and / or  cancellation of air tickets or any other arrangements done by the guests  individually. Alternatively, the guest can take any other tour option  suggested by the Travel Advisor or can utilize the applicable tour  amount paid against any other services offered by the Company. 

Refund

•  Refunds if any, for variation / modification / amendments / alteration  and / or cancellations etc. of any tour will be paid directly to the  guest by 'A/C payee' cheque, in Indian Rupees at the prevailing rate of  exchange on the date of the cheque, as per Reserve Bank of India Rules  and Regulations, irrespective of whether the tour payments in part or  whole were made in foreign currency.

•  Refunds (if any) will be processed as per the applicable terms and  conditions and will be interest free. The company shall not be liable to  pay any interest on the amount refunded to the guest.

• No refund will be payable

• For any missed/unused services of the tour including the meals due to whatsoever reason.

•  Where full deposit is required to be paid in advance to the concerned  authorities to enable the Company to confirm the reservation

• If services of the tour are modified, varied, amended, cancelled, or not utilized.

• If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.

• Where airfares are contracted in bulk for I-Fly departures.

•  If the tour is indefinitely postponed due to a natural calamity, riots,  political calamities, or any other unforeseen calamities.

•  Refund is not applicable for sectors on Indian/World tours wherein air  tickets are non-refundable and date change is not allowed.

•  For all Card payments - Payment received by Cards and if there is any  refund, such refund will be done through the respective cards Financial  Institutions and credited to the same card. The charges for transaction  to be borne by the guests

The Company reserves the right to

• Take the booking for the group tour and individual tour.

•  Cancel bookings even after the acceptance of the payment without  assigning any reason. In this case the company shall refund the money to  the guest.

• Dismiss any guest from  the tour for misbehavior especially if it affects the group and  Physical or verbal assault to the Tour Manager.

• Withdraw discounts at any point of time.

• Change the routing of Air Travel. 

• Change hotel and/tour program due to unavoidable circumstances.